Earn [points_amount] when you buy this item.
Discover the latest trends in good manners! Certified behavioral consultant and former Fortune 500 VP Deborah Smith Pegues knows what it takes to succeed in both the personal and professional world. Her on-point advice regarding courtesy and consideration covers a variety of situations--from Internet etiquette and business savvy to tourist tips and everyday encounters.
Eliminate awkward pauses from your conversation. Revamp your personality to project positivity and poise. Update your wardrobe so you dress to impress. Dine with decorum. Learn the conventions of other cultures. Navigate tricky online know-how--from social media to email.
Once you've mastered the art of propriety and protocol, you'll be at ease in any social setting--formal or informal--and confident in your role as host or guest, business owner or client. A one-minute manners makeover is one of the best investments you can make in your future!
Delivery to the UK is FREE if you spend over £10.
See below for more information or go through the checkout process for more options.
Assuming your ordered items are in stock we will aim for your order to leave our warehouse within 1-2 working days of your order being placed.
From the product pages of an item you are able to see if we have an item in stock with one of the following messages, you can also see this at the checkout and in your confirmation email once ordered:
The time between your order being dispatched and you receiving it will depend upon the services of Royal Mail and the delivery option you select. If you select Next Working Day Delivery you will receive an email confirming the items' dispatch and that they will be received the day after (please ensure that someone is at the delivery address to receive Courier deliveries).
When you place an order you can select the type of delivery that best suits your needs.
Standard Delivery (2nd Class post) under £10 = £2.75
Standard Delivery (2nd Class post) = FREE over £10
1st Class UK Delivery - Order Value between £0.00 - £19.99 = £4.00
1st Class UK Delivery - Order Value between £20.00 - £49.99 = £6.00
1st Class UK Recorded Delivery = £7.99
Special UK Delivery: £8.99
Next Working Day Courier UK Delivery (for items in stock and ordered by 1pm) (2 Day Service for NI): £7.99
European Shipping Rate 1: £0.00 - £20.00 = £7
European Shipping Rate 2: £20.01 - £40.00 = £9
European Shipping Rate 3: £40.01 - £60.00 = £12
European Shipping Rate 4: £60.01+ = £20
Outside Europe Delivery - Order Value between £0.00 - £10.00 = £12
Outside Europe Delivery - Order Value between £10.01 - £50.00 = £20
Outside Europe Delivery - Order Value between £50.01+ = £35.00
Australia & New Zealand:
Order Value between £0.00 - £10.00 = £19
Order Value between £10.01 - £20.00 = £29
Order Value between £20.01 - £30.00 = £39
Order Value between £30.01 - £40.00 = £49
Order Value between £40.01 - £50.00 = £59
Orders over £50 not accepted online currently. Contact us for accurate postage costs.
Please note that we are still shipping to the EU and the rest of the world but due to Brexit there maybe delays and customs charges in the country of your delivery. Unfortunately this is outside of our control.
You will be sent an email informing you when your order has been dispatched. In addition to this you can follow the progress of each item you have ordered by checking your account details (login and click on ‘My Account’ on the top right of the screen).
Our warehouse and offices will be closed on national holidays. Orders placed during these times will be processed upon commencement of business.
